Last updated: 25 October 2026
This notice explains how Interweb processes the personal data we obtain through our website (inter-web.io), our communication channels and the services we provide, under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”) and related legislation. It also serves as our privacy notice under Article 10 of the KVKK.
1. Data Controller
Your personal data is processed by Interweb as the data controller.
- Address: Başakşehir Mah. 100. Yıl Bulvarı No: 37, Mavera Residence Block A, Floor 13, No. 304, 34490 Başakşehir / Istanbul, Türkiye
- Email: info@inter-web.io
- Phone / WhatsApp: +90 553 772 70 22
2. Personal Data We Process
- Identity data: first and last name and, where required for invoicing, national ID or tax number.
- Contact data: email address, phone number, address, company name.
- Customer transaction data: quote requests, project content, correspondence, order and payment records, invoice details.
- Security data: IP address, browser and device information, site access and security logs.
- Marketing data: newsletter subscription preferences and site usage statistics collected through cookies.
- Project data: texts, images, logos and similar content you send us for a website, e-commerce or software project.
We do not request special categories of personal data (health, religion, biometric data, etc.) through our website; please do not share such information via forms or chat.
3. Purposes of Processing
- Responding to your quote and information requests and communicating with you,
- Providing our web design, software, e-commerce, SEO, social media and digital marketing services in line with our agreement,
- Fulfilling our invoicing, accounting and statutory record-keeping obligations,
- Keeping our website secure and preventing misuse and attacks,
- Measuring site performance and improving the user experience,
- Sending commercial electronic messages about our campaigns and announcements, only with your explicit consent,
- Protecting our rights in potential disputes and responding to requests from competent authorities.
4. Legal Grounds
Your personal data is processed on the following legal grounds set out in Article 5 of the KVKK:
- It is directly related to the conclusion or performance of a contract (quotes, orders and projects),
- It is necessary to comply with our legal obligations (tax and commercial law),
- It is necessary for the establishment, exercise or protection of a right,
- It is necessary for our legitimate interests, provided your fundamental rights and freedoms are not harmed (site security, service quality),
- Where none of these apply, your explicit consent (newsletter, non-essential cookies and, where required, transfers abroad).
5. How We Collect Data
Your personal data is collected electronically or physically through the contact and quote forms on our website, the live chat window, email, phone, WhatsApp, our social media accounts, contracts and project correspondence, and automated means such as cookies.
6. Transfers of Personal Data
We do not sell or rent your personal data. Your data may be shared only for the purposes above, and only to the extent necessary, with the following recipients:
- In Türkiye: our accountants and accounting service providers, banks and payment institutions, the domain and hosting providers we work with, and competent public authorities.
- Abroad: technology providers whose servers may be located outside Türkiye, for example website hosting and email infrastructure (Hostinger), site analytics (Google Analytics / Google Tag Manager), live chat (Tawk.to), email newsletters (Mailchimp), WhatsApp for communication, and YouTube and Google Maps for embedded content.
Transfers abroad are carried out in line with the safeguards set out in Article 9 of the KVKK (adequacy decisions, standard contractual clauses, etc.) and, where such safeguards are not available, on the basis of your explicit consent.
7. Cookies
In addition to strictly necessary cookies required for the site to work, our site may use analytics cookies that measure visit statistics and third-party cookies for features such as live chat and video.
- Strictly necessary cookies: used for security, session and caching functions; required for the site to work.
- Analytics cookies: measure, anonymously or statistically, how often each page is visited, through Google Analytics.
- Functional and third-party cookies: placed by live chat (Tawk.to), embedded YouTube videos and Google Maps.
You can delete or block cookies in your browser settings. If you block strictly necessary cookies, some parts of the site may not work properly.
8. Retention Periods
- Quote and contact requests that do not result in a contract: up to 2 years from the request date,
- Contracts, invoices and accounting records: 10 years, as required by tax and commercial law,
- Newsletter subscription: until you withdraw your consent,
- Site security and access logs: for the period required by law,
- Analytics data: up to 14 months, depending on the retention settings of the tool used.
Data whose retention period has expired is deleted, destroyed or anonymized.
9. Data Security
We apply technical and organizational measures to protect your data, such as SSL encryption, a firewall and malware scanning, access authorization, strong passwords and regular backups.
10. Your Rights
Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used accordingly; to know the third parties to whom it is transferred in Türkiye or abroad; to request correction if it is incomplete or inaccurate; to request deletion or destruction under the conditions set out in the KVKK; to request that these actions be notified to the third parties to whom it was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damages arising from unlawful processing.
11. How to Apply
To exercise your rights, you can send your request in writing to our address above, from your registered email address to info@inter-web.io, or via secure electronic signature or registered electronic mail (KEP). Your application should include your name, contact details and the subject of your request. Your request will be concluded free of charge within 30 days at the latest; if the process requires an additional cost, the fee set by the Personal Data Protection Board may be charged. If your request is rejected, you find the answer insufficient or no answer is given in time, you may file a complaint with the Personal Data Protection Board.
12. Commercial Electronic Messages
Emails about campaigns and announcements are sent only if you give your consent. You can unsubscribe at any time, free of charge, through the link in each message or by writing to info@inter-web.io.
13. Changes
We may update this notice in line with changes in legislation or our services. The current version is always published on this page; the date at the top shows the last update.
This English version is provided for information. In case of any discrepancy, the Turkish version prevails.
